Terms of service
B32 TERMS OF SERVICE
Last updated: 28 September 2026
These Terms of Service apply to your use of B32LDN.com and purchases made through the B32 online store.
B32 is a trading brand operated by Aion Studios Ltd, a company registered in England and Wales under company number 16973698.
By accessing our website or placing an order with us, you agree to these Terms of Service. Nothing in these terms affects your statutory rights as a consumer.
1. OUR STORE
B32 sells clothing, accessories and related products through B32LDN.com.
Our online store is powered by Shopify. Some products are produced and fulfilled on our behalf by third-party fulfilment partners, including Printful.
Your contract for purchases made through B32LDN.com is with Aion Studios Ltd, trading as B32.
2. PRODUCTS
We aim to describe and display our products as accurately as reasonably possible.
Colours and appearance may vary slightly depending on your device, screen settings, production process and the materials used.
Product availability is subject to change. We may withdraw or update products where reasonably necessary.
3. ORDERS
When you place an order, you are responsible for ensuring that the information you provide, including your delivery address and contact details, is accurate.
After placing an order, you should receive an order confirmation by email.
We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there has been an obvious pricing or listing error, payment cannot be authorised, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been taken, we will refund the relevant amount.
4. PRICES AND PAYMENT
Prices are displayed on B32LDN.com in the currency shown at checkout.
Any applicable delivery charges will be displayed before you complete your purchase.
Payment must be made using one of the payment methods offered at checkout.
5. DELIVERY
Delivery options, charges and estimated delivery times will be displayed where applicable during the ordering and checkout process.
Some B32 products are produced or fulfilled to order by third-party fulfilment partners. This means an order may require production time before it is dispatched.
Please see our Shipping Policy for further information.
6. RETURNS, CANCELLATIONS AND REFUNDS
Your rights to cancel, return products and receive refunds are explained in our Return & Refund Policy.
Nothing in these Terms limits your statutory rights under applicable UK consumer law.
7. INTELLECTUAL PROPERTY
Unless otherwise stated, the content on B32LDN.com, including B32 branding, original designs, graphics, photographs, text and other creative material, is owned by or licensed to Aion Studios Ltd and is protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit or use our content without permission except where permitted by law.
8. ACCEPTABLE USE
You must not misuse B32LDN.com, interfere with its operation, attempt unauthorised access to the website or its systems, or use the website for unlawful purposes.
9. THIRD-PARTY SERVICES
Our store uses third-party services, including services for ecommerce, payments and fulfilment.
Where you interact with third-party services, their own terms and privacy practices may also apply.
10. LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer law.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from misuse of our website or products.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. The version published on B32LDN.com at the relevant time will apply, subject to applicable law.
12. GOVERNING LAW
These Terms are governed by the laws of England and Wales. If you are a consumer, you may also have rights under the laws applicable where you live which these Terms do not affect.
13. CONTACT
Questions about these Terms can be sent to:
B32 Support
Email: b32ldnsupport@gmail.com
Telephone: 020 3051 8669
B32 is operated by Aion Studios Ltd, company number 16973698, registered in England and Wales.